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  • The Five Key Principles of Influence - Part 3
    The Five Key Principles of Influence - Part 3 Principle #4: People make buying decisions based on emotion ... need to take into account both logic and emotion. Of the two, emotion is a much more powerful motivating ...

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    • Authors: David Miller
    • Date: May 2016
    • Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills
  • The Five Key Principles of Influence - Part 1
    The Five Key Principles of Influence - Part 1 To persuade successfully and non-manipulatively, it’s ... it’s important to understand five key principles of influence. In this four-part series, I’ll be covering ...

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    • Authors: David Miller
    • Date: Nov 2015
    • Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Relationship Management>Relationships and trust; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Leadership Tip: Use The Entire Toolbox
    Leadership Tip: Use The Entire Toolbox This article discusses how your leadership style should vary ... vary depending on the person you are leading, the situation and goal. 4 syles of leadership are discussed ...

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    • Authors: David Miller
    • Date: Feb 2013
    • Competency: Communication>Persuasive communication; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Relationship Management>Staff management and motivation
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • Rejection Reality Check
    Rejection Reality Check This paper is on the fear of rejection when prospecting, which is one ... Check This paper is on the fear of rejection when prospecting, which is one of the biggest obstacles for ...

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    • Authors: David Miller
    • Date: Nov 2008
    • Competency: Communication>Persuasive communication
    • Topics: Actuarial Profession>Competencies
  • Lessons from a Toothache—Part 2
    Lessons from a Toothache—Part 2 The author discusses lessons and strategies he learned about selling ...

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    • Authors: David Miller
    • Date: May 2012
    • Competency: Communication>Persuasive communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Professional development